Glassware is top rack dishwasher safe. Please wash glassware before use.

Orders customized with text, monograms, or pre-made graphics will move into production immediately without a proof.

For monogram designs, please type the initials from left to right in the exact order you want them to appear.

In the round monogram style, some letters may look strange in order to conform to a circular profile. You can preview all characters in this alphabet here.

For an individual’s monogram, it is traditional to arrange the initials from left to right as first name, last name, middle name. So for Sarah Jessica Parker, you would type SPJ. For a couple’s monogram, it is traditional to arrange the initials from left to right as one person’s first name, the shared last name, and the other person’s first name. So for Victoria and David Beckham, you would order VBD.

We begin production within 12 hours after you place your order. Once we begin production, we are typically unable to change your design. If you made a mistake, please email us immediately and we will do our best to accommodate.

Estimated delivery dates are provided at checkout and are updated periodically based on our current production capacity.

Unfortunately we cannot guarantee orders will arrive by a certain date due to unforeseen shipping delays which lie outside our control.

We stand behind the quality and accuracy our products. If you have a problem with your order, please contact us and we will make it right.