Our silicone products are made from a unique food grade silicone that is both flexible and durable while capturing amazing detail. The silicone is oven and top rack dishwasher safe up to 400F.

All our products are free of harmful chemicals such as BPA, BPS, phthalate, and lead.

Please wash the product with warm soapy water before use.

If you order a product using a custom graphic or logo, our art team will send you a proof for review within 2 business days. Depending on the complexity of your artwork, they may need to make some adjustments.

Simple designs work best. For brand owners, we recommend submitting the version of your logo used as your social media profile image or favicon. For non-logo graphics, avoid anything more detailed than an emoji. For more specifics, please see our design guidelines.

If you don’t receive your proof within a week of ordering, please check your spam folder. Any time spent waiting for your approval will extend your delivery timeline.

If we don’t hear from you within 2 weeks of sending the initial proof, we will proceed with the initial proof. However, if your artwork requires major changes or is not usable as submitted, we will pause your order and wait for further direction.

Disclaimer: In submitting graphics or logos to Siligrams, you confirm that you own the artwork or have the necessary rights to use it in this context. Customers are fully responsible for any misuse of third-party intellectual property.

Products customized with text, monograms, and pre-made graphics will move forward with production without a proof. Please ensure the live preview matches your expectations before ordering.

We begin production within 12 hours after you place your order. Once we begin production, we are typically unable to change your design. If you made a mistake, please email us immediately and we will do our best to accommodate.

Estimated delivery dates are provided at checkout and are updated periodically based on our current production capacity.

Unfortunately we cannot guarantee orders will arrive by a certain date due to unforeseen shipping delays which lie outside our control.

We stand behind the quality and accuracy our products. If you have a problem with your order, pleasecontact us and we will make it right.