Feel confident with your purchase
Once we recieve your order, we'll begin production right away. Our design team will inspect your order and make any changes nessecary to make sure your design is centered and spaced appropriatly.
After that we'll produce your mold in our molding studio to the highest quality standards, and ship it right out to you after that! The whole process typically takes about a week.
Note that the live preview will show your design as it will appear on the ice. We will mirror your design on the mold so it appears correctly on the ice. You don't have to do this for us.
We think you'll love your new mold, but if you don't we're just a quick messenger pigeon away. Just kidding! Use the Contact Us form in the main menu to get a hold of us, and we'll respond within a day (often within a couple hours!)
We stand behind our molds 100%, and we will always make things right if there is a problem with your order.
Note that shipping delays are common, so please be patient while your order is in transit. Read our shipping policy in the footer for more information.